1. Booking request
Submitting a request does not confirm a booking. The venue operator will review the event type, date, time and space requirements before notifying the applicant of the outcome.
2. Fees and payment
Rental fees, deposits, additional charges, payment deadlines and included services are subject to the venue operator's written confirmation or quotation. Failure to pay by the stated deadline may result in cancellation.
3. Cancellation and changes
Cancellation, rescheduling or changes of use must be requested in writing as early as possible. Refunds and fee adjustments are subject to the policy stated with the booking confirmation and any costs already incurred.
4. Hours and capacity
The venue may only be used during the approved date and hours, in the approved space and within its capacity. Setup, dismantling and cleaning are included in the rental period. Overtime may incur additional charges.
5. Permitted use and conduct
Illegal, dangerous, disruptive or unapproved activities are prohibited. The applicant must follow all safety, fire, noise, catering, decoration and equipment instructions and is responsible for the conduct of attendees.
6. Cleaning, damage and responsibility
The applicant must leave the venue clean and is responsible for damage, loss or additional cleaning caused by the applicant, attendees, suppliers or guests. Personal belongings remain the applicant's responsibility.
7. Safety and events beyond control
The venue operator may change, suspend or cancel a booking due to an emergency, safety risk, government direction, equipment failure or another circumstance beyond reasonable control, and will discuss the next steps with the applicant.
8. Acceptance
By submitting a booking request, the applicant confirms that the information provided is complete and accurate and agrees to these terms, the written booking confirmation and on-site management instructions.
